Understand the drivers for BI Understand the structure and components of BI OLAP, querying, multidimensional analysis Data visualization and BI Real time BI and competitive Intelligence Describe the concepts of managerial, decision making, and computerized support for decision making. Justify the role of modeling and models in decision making. Describe decision support systems (DSSs) and their benefits, and describe the DSS structure. Describe the support to group (including virtual) decision making. Describe organizational DSS and executive support systems, and analyze their role in management support. Describe artificial intelligence (AI) and list its benefits and characteristics.